To See 2014-2019 Recommendations
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Over the years, my wife and I have dealt with some very good Realtors, but Candace and Keith are by far the best we've ever had the pleasure to have worked with. They are both extremely knowledgeable of the market and were able to steer us in a direction that ending up netting us $100,000 more than we initially thought we could get.
Candace's attention to detail, ability to recommend upgrades without breaking the bank -- i.e. identifying what should be done to sell the house, vs. spending money needlessly on non- essential items -- and network of repair and design professionals made us feel extremely comfortable during what can be a stressful progress. In addition, her marketing techniques, which included staging, professional photos (including from a drone!), ad placements, etc., really put our house at the top of the list.
Her husband Keith is also a secret weapon -- he and his team go through the inside and outside of the house and make the repairs that are needed -- and that an inspector would call out. He provides his services as part of their offering for up to 50 hours, which saved us thousands of dollars if we had gone to a third party contractor/repair person. They took care of all of the inspections up front and did a proactive inspection so that the entire deal was "clean" for prospective buyers.
Last but not least, 10 days before closing, we had a major water issue when our washer leaked water all over the wood floors and under the house. They both jumped on it immediately and organized a team to take care of all of the damage, including drying the floors, replacing wet insulation, removing standing water under the house, preparing the wood floors, etc. We were able to close, and the buyers were very satisfied with the condition of the home.
I cannot stress enough what a great job the Nordstrom’s did for us from beginning to end. Jeff & Leslie, Sellers, San Rafael, 2019
Pre-2014 Recommendations Below
Asking Candace and Keith Nordstrom to sell our house last spring was the best decision my husband and I could have made. Candace and Keith are unmatched in their high energy level, attention to detail, and understanding of the market. Because of their hard work and talent, we were able to sell our house after just 3 days on the market, on our terms, for about $150,000 more than we were expecting!
Candace and Keith did an amazing job of getting our house ready to sell. Keith was at our house every day for about two weeks, doing everything from fixing that light switch that had never worked properly, to rehanging the front door, to cleaning the gutters. There was no charge for any of his work! Next, Candace arranged for some touch-up paint and window cleaning that made the house shine. Finally, Candace’s colleague staged the house with great taste and Candace arranged a professional photo shoot. All in all, we spent about $3,000 to get the house ready to sell. The house was beautifully transformed, and all my husband and I had had to do was get out of the way.
Candace continued to amaze me with her ability to read the market. My husband and I had braced ourselves to lose between 10 and 20% of what we had paid for the house five years earlier, and we were anxious about selling it at all in time for our move. Candace convinced us to set the asking price substantially higher than we had originally planned, based on the new trends she was observing while we were getting it ready to sell. She confirmed her price point by inviting two trusted colleagues to tour our house and give her their opinions. Candace was that thorough.
When the house did go on the market in April 2013, the process was quick and painless. Candace helped us sort through multiple offers and negotiated an extra month for us to rent back our house, among other perks.
Throughout the process, Candace and Keith were enthusiastic but candid. They offered us great ideas without being pushy. They were unfailing in their hard work and attention to every detail. If we’re ever lucky enough to buy or sell a house in Marin again, we will be certain to use them as our real estate agents. -Robin & Linda, Sellers, Dominican, San Rafael
Let me first start with two simple words. Thank You and another two "You Rock"! As first time home buyers, both Shubhada and I were not very sure of which Realtor we should pick. We were just going around to open houses and happened to see you there and that's how it started. We realized that home buying is not an easy task and needs lot of patience and most importantly the RIGHT Realtor. We were very fortunate to have found you for the property we just bought. Your commitment to work and make it happen is unparalleled. Both you and Keith were very professional, transparent and patient. You took time to answer every query no matter how dumb it was with great clarity. Thank you once again, and while we cannot stop thanking you, the least we can do is spread the good word about you! -Sudhir & Shubhada, First Time Buyers, Tiburon
Candace and Keith are terrific. We bought our house in a competitive bid situation, and the fact that Candace is so well-known and respected amongst local realtors really helped with both the negotiation and closing process. She is honest and 100% trustworthy. We were good friends before we began the process and remain good friends after. Both Keith and Candace went above and beyond to meet our schedule needs, recommend and organize vendors such as inspectors, painters and structural engineers, and help with many of the tasks of organizing a move (thanks again, Keith, for delivering our new BBQ!). We would definitely recommend them! -Buyers, Corte Madera
We had the best experience with the Nordstrom team. Our search for a home took a while, but Candace guided us every step of the way. She was always available, day and night. Keith's knowledge of construction was indispensable throughout the process. After finding the perfect home Candace and Keith got our house ready to sell. Candace was outstanding at the marketing and staging while Keith helped us make our place look great inside and out. As a result, our home sold in less than a week with multiple offers, all over our asking price. The Nordstrom team didn't stop there. They then helped us move out of our old home and into our new one. Thanks to them it all went so smoothly. They are simply the best. We can't imagine a better team than Candace and Keith. We give them our highest recommendation. -Lane & Holly, Buyer/Seller, Tiburon
My husband and I had been looking for a home in Marin for almost a year, working with Candace the entire time. She made what can be a stressful process, into one that was fun and enjoyable. And she ended up helping us find the home of our dreams! Candace was so patient in letting us take our time researching. Her knowledge and expertise was evidenced by her coaching in the offer stage and closing process, as well as educating us on market conditions. Candace was hugely proactive in making sure we were the first ones in to see new listings. In fact, for the home we ended up buying, we were the first party in to see the place and put an offer on it. Had we been ONE day late, we would have been competing with other offers!
Candace is passionate about her business. She is dedicated and makes you feel like you are her ONLY client. She really goes the extra mile for you. You get the sense she is looking out for our best interest - she wouldn't let you overpay or buy the wrong house! Furthermore, she is a pleasure to be around - she's warm and intelligent. Her husband Keith who works alongside her is very knowledgeable about the industry, but also has a good handle on the 'nuts and bolts' of a home.
We give Candace the highest recommendation possible - working with her has been a wonderful experience! -Dayton & Laura, Buyer, Mill Valley
My name is Leslie Gil and we have recently sold our house working with Candace. I hired her because she had sold the house next door to ours and I thought she and her husband, Keith, did an amazing job getting the house ready for market. They both worked so hard to make the house look it’s best. When they were finished the house looked amazing. So when it came time to sell our house Candace was my only call. We are living out of state and Candace made every part of the process go smoothly. She worked tirelessly to make sure the house showed well and that all the little details were taken care of. She and Keith went above and beyond what you assume realtors will do. Any problem they were able to solve it. I can’t say enough about the care and professionalism that was shown to us during the sale of our house. I would hire Candace again in a heartbeat. -Joseph & Leslie, Seller-Corte Madera
I wanted to take this opportunity to give my sincere thanks to and acknowledgment of Candace Nordstrom in her unfailing support of me during the process, and while my purchase price is minuscule in comparison to most Marin real estate, she treated me as one of her most important clients the entire time. Candace’s professionalism, combined with her personal approach to customer care, was instrumental in helping me select the right type of home, to attend to the details of legal and financial instruments, and to find myself at this wonderful juncture of closing tomorrow. -Susan, Buyer, Sausalito
We had the best experience with the Nordstrom Team. Our search for a home took a while, but Candace guided us every step of the way. She was always available, day and night. Keith's knowledge of construction was indispensable thoughout the process. After finding the perfect home Candace and Keith got our house ready to sell. Candace was outstanding at the marketing and staging while Keith helped us make our place look great inside and out. As a result, our home sold in less than a week with multiple offers, all over our asking price! the Nordstrom team didn't stop there. They then helped us move out of our old home and into our new one. Thanks to them it all went so smoothly. They are simply the best. We can't imagine a better team than Candace and Keith. We give them our highest recommendation. -Anonymous, Tiburon
We would like to recommend Candace and Keith Nordstrom as outstanding realtors who went to great lengths to make our house buying process efficient and pleasurable. We appreciated the number of hours they spent with us in person, by phone and email, keeping us totally informed every step of the way - morning or night. We really appreciate their follow-up recommendations and help with the moving-in process. Their outstanding professionalism, passion and excitement made us feel like we were working with a friend and not just a realtor. Candace and Keith are always welcome at our home as special friends. We highly recommend them! -Claudia & Luiz, Corte Amado Greenbrae, Buyer
Candace and Keith Nordstrom, along with Susan Paul really did a great job helping me to sell my home. What a team! Candace managed all the marketing aspects of the sale, from decorating to advertising and then really getting all the details right. Keith did a lot of handy stuff to get the house ready for transition. Susan was a true professional in regards to the complicated paperwork involved in the short-sale process. The lines of communication were always open, if I ever had a question they were there for me. All I had to do was sign papers; they took care of the rest! It was truly a breeze and I really appreciate their efforts. I would highly recommend them for any real estate transaction. -Bill, Seller, San Rafael
The Nordstrom team took stellar care of us. This team is professional, positive, highly efficient and easy to work with. We found our perfect home, made an offer, and moved—all within 30 days. Candace was available to us day and night, worked out details quickly, and guided us through the process with ease. We can't recommend her highly enough, and would absolutely work with her again. We ABSOLUTELY LOVE it here. Thank you for helping us make this happen! -John & Jane, Buyer, Corte Madera
The Nordstrom's are a class operation. Candace is the consummate professional, but she really goes above and beyond the call of duty and was working for us before and throughout the process of buying our house in Tiburon. Candace and Keith helped with everything from explaining the process (we're first-time buyers) to introductions that helped with everything from arranging the best mortgage, to service providers such as plumbers and electricians.We really felt they were looking out for our interests. We'd work with the Team Nordstrom again in a heartbeat and highly recommend them (in fact, we already did)! - The Perry's, Geva & Carol, Buyers, Tiburon
When we found out that we were expecting, we began to search for a home that could accommodate our family. After looking at a number of properties in Marin, we picked one we wanted to see - and met Candace. She was great from the very start - friendly and trustworthy, helping us understand what to look for, what the lingo really meant, and how to examine a property. This was our first ever home purchase, and we were nervous. After a few trips across the bridge from the city, we were beginning to feel that we'd have to settle for a condo. Single family homes were not that easy to find in our limited price range, but Candace kept our spirits up, and encouraged us to take a look at one more place that had been listed that afternoon...We owe her tenacity and knowledge of the market for finding the house, and convincing a couple of tired buyers to look at just one more property. Once we had settled on the house as our top choice, she referred us to a great lender, who helped us construct a strong bid - and even then Candace stayed involved, counseling us as we finalized our bid. Her recommendations on how to time our bid in a competitive situation helped our offer get accepted. The combination of local knowledge (all of the people she referred us to for inspections and advice were great - honest, straight shooters) and upbeat personality gave us the confidence to move ahead. We just painted the nursery and can't be more thrilled. I highly recommend her services - as my fiancee said, "It felt like we were working with a friend. We looked forward to each time we would see her." If that's not high praise in a stressful situation, I don't know what is. We never felt pushed or played - Candace listened, shared her expertise, and fought for us. She'll do the same for you. -Josh, Buyer, San Rafael
When we began our home search we were not sure if we wanted to buy in Marin or down on the Peninsula but Candace was very patient and spent a lot of time with us despite knowing we were working with a different realtor on the Peninsula and that she would not benefit if we found a home there. Candace took the time to show us around Marin so we could become acquainted with the cities in southern Marin and she was very knowledgeable about the atmosphere of each city. She took the time to get to know us in order to focus the search on the areas that would suit our lifestyle best. Candace listened to what we wanted and did not waste our time showing us homes that did not fit our needs or was outside our budget (much). After much searching, we found our dream home, thanks to Candace, it was truly a pleasure working with her! -Jakob & Ingrid, Buyers, Larkspur
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